While TrackWise stands as the life sciences industries preference in management of quality processes and issues, additional software solutions are employed by organizations to meet requirements for other business needs. Along with Quality Management Software (QMS), organizations require Manufacturing Execution Systems (MES), Laboratory Information systems (LIMS), Enterprise Resource Planning systems (ERP), customer relationship management systems (CRM), and others.
Although each solution can be deployed independently, interaction between these systems can provide additional value and return on investment. The TrackWise Integration Manager is a fully configurable solution to your integration needs. The Integration Manager is comprised of a suite of utilities which facilitate data integration, and tightly bind your TrackWise quality management system to other systems in your organization.
Automatically create records in the TrackWise system, based on external data and events - e.g., create deviations from MES, LIMS, or environmental monitoring systems
Update / synchronize records in TrackWise based on external data updates (e.g., cancel an investigation if the deviation was voided in the MES system)
Integrate employee lists, customers databases, and contacts
Maintain lot numbers, part numbers, product information, and other list values
Manage vendors, suppliers, and other entity data
Alert ERP, LIMS, and other systems when records have been closed, updated, or escalated
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