You get
one system, one database, one powerful tool for project and
process automation. Delivered over the web with flexible role
based security, your organization can use as little or as
much as they need.
Customer Relationship Management (CRM)
More than just a contact manager, AutotaskOffice provides
a single integrated view of your prospects and customers.
Notes and history, contacts, opportunities, projects, service
tickets, products and more all from on one screen. Powerful
sales tools will help you track every lead and follow your
deals through the pipeline to win new business. [learn more]
Project Tracking
Autotask redefines traditional project management. With
one integrated database, your projects are seamlessly connected
to your accounts. Unparalleled project tracking and process
automation tools are there to insure that you deliver on-time
and within budget. [learn more]
Project Portfolio Management
Autotask connects your business teams to your project teams
resulting in better visibility, control and analysis across
your entire portfolio of projects. Portfolio management
tools roll-up summary information and provide comprehensive
planning and performance analysis. [learn more]
Contract Management and Billing
Autotask was designed to automate billing of all project
and service related costs, resulting in timely invoicing.
Out-of-the-box billing formats save more than 50% of the
costs for many customers over what they spent on their billing
cycle prior to Autotask implementation. [learn more]
Time and Expense Management
Capture more billable hours and track billable expenses
to clients. Timesheets, expense reports and time-off requests
are automatically routed to supervisors for approval or
rejection. Fully integrated, web-based time & expense
features reduce double entry and save up to 80% of the time
it takes to process paper based systems. [learn more]
Customer Service & Support
From entry to resolution, Autotask will help your organization
handle all internal and external support calls and trouble
tickets. [learn more]
Administration & System
Web based, Windows-like interface
Delivered as a hosted or server solution
Multiple security levels
Online system administration and configuration
Integrated email notification
Comprehensive reporting & analysis
XML Web Services integration