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KBnow Description
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Business is all about knowledge and expertise. But too much of that information often remains locked away in the heads of a few key team members.
The same questions are asked again and again; simple vacations wreak havoc on your operations. You need a corporate memory – a knowledgebase that everyone can turn to to get the answers they need. You need something that your people will use!
Tap into existing email discussions
KBnow taps into the email discussions that happen every day in your organization. Messages are stored and indexed, then immediately made available using a simple, web-based interface. Your knowledgebase builds itself transparently, without forcing people to change they way they get things done.
Plays well with others
Email is only the beginning. KBnow understands RSS syndication, so you can easily integrate knowledge from hundreds of internal and external sources. Then integrate KBnow data into your Enterprise Portal or CRM systems using our Web Services API.
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