OnTime is the only integrated defect tracker, requirements manager, and help desk incident tracker on the market specifically designed with an emphasis on helping software development teams to collaborate better and ship software on time.
Track everything from bugs to software requirements, team member tasks, and more. Use OnTime as your Help Desk ticketing system for managing IT requests or support departments. Unlimited custom fields, customize all field names, and decide when fields are visible. Ensure team members are in synch with automatic email notifications and alerts.
Over 25 built-in reports and a custom report engine for meaningful data translation. Rest assured that OnTime will track changes with user and time stamps. Track the time spent on each item and compare it to estimates to improve future projections. Define a hyper-fast, lightweight, agile workflow or a robust process enforcement system. Automatically monitor any POP mail account and generate OnTime tickets.
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