With Elsinore Technologies’ Intercept, managing change requests, bugs, defects, problem reports, requirements, and other issues has never been easier or more effective. Intercept gives you the power to manage, and control the issues that impact software development and other project life cycles with up to the minute project and process oriented knowledge. Our highly customizable and scalable Intercept solution enables you to capture, organize, manage and communicate issues and incidents in real time across the entire enterprise.
IssueNet Intercept helps organizations take control of their development processes by providing:
Workflow templates and an issue/task workflow engine which realistically models a wide variety of development processes
Product and Project centric organization of issue and tasks
Out of the box integrations to Microsoft Visual Studio, Microsoft Visual SourceSafe, MSBuild, and other development tools
A web portal for capturing defects, enhancements, requirements and other feedback from internal and external customers
Management, team, and personal dashboards which roll up issue and task data into critical project and product metrics
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