The first step in any quality initiative ( Six-Sigma, TQM, ISO, or simple quality improvement) or process improvement initiative (CPI, BPR, process management) is to understand your current processes. is/Modeler helps you achieve this goal by being one of the most intuitive and powerful flow-charting tools available today.

You can create models with as little or as much complexity as you need to understand the processes.
You can break any portion of your model down for further detailed analysis without any additional re-work.
You can create and graphically navigate nearly unlimited levels within a single data file.
You can create multiple representations of processes with minimal re-work by re-using any previously defined data items.
The next step is to develop benchmarks, to understand how your processes are performing currently, and to later quantify the improvements you identify.

You can calculate the cost involved in each step in your process (Activity Based Costing)
You can calculate cycle times - the time to complete processes, parts of the process, or individual steps
You can calculate personnel requirements (FTE's or Full Time Equivalents) for budgeting or forecasting
You can calculate cumulative costs for multiple processes, departments, or divisions
All of the above are calculated automatically, when you capture some or all of the following:

Resource cost rates
Processing time
Work volumes
Transit times
Finally, you can continue to utilize is/Modeler to identify changes (to reduce costs, waste, complexity, cycle-time), prove their value (show cost savings, reduced times, lower head-count requirements), and communicate them throughout the enterprise (HTML output training models, custom reports).

is/Modeler software, technical support, training and consulting services to help you get the greatest benefits from your process analysis and redesign projects:

Detailed understanding of the costs, cycle times and quality of your business processes
Consolidated process knowledge in a single repository
Improved process flexibility to meet changing requirements
Reduced project time-frames
Improved access to process information
More accurate cost/benefit analyses
More complete solutions
is/Modeler is a valuable tool for many applications: activity-based costing, process analysis, business process reengineering, continuous process improvement, total quality management, requirements communication and force sizing.

is/Modeler has contributed to the process improvement and redesign efforts in many industry domains including financial services, insurance, banking, telephone, cable television, utility, transportation, customer service, health care, manufacturing, internet/intranet site management and IT network management.