ActionWorks Process Engine takes the business processes defined by the Process Builder, stores them in a database, and moves the process forward in accordance with the business rules.
The Process Engine actively oversees processes, reminding an individual or group participant of their responsibilities, escalating unresolved issues, and applying analysis to resolve exceptions as they occur. It also provides a complete history and audit trail of user interactions, so that data can be used to develop metrics for continuously improving processes and retaining best practices.
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