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ActionWorks BPM Dashboard Description
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The ActionWorks BPM Dashboard extends process capabilities by providing a gateway to additional process functionality.
Unstructured Process Management – ActionWorks® gives process teams the structure to manage dynamic decision-driven processes through process maps, and the flexibility to handle exceptions that inevitably occur in all processes involving complex human interactions. It is impossible to anticipate and map every spontaneous interaction that will occur when people are required to make decisions and take actions in a process. In fact, 20 years of process management experience has shown us that 80 percent of average process cycle time is spent on managing exceptions. ActionWorks gives your team the flexibility to work through exceptions by giving them the capability to insert changes on the fly instead of obliging members to leave the structure of the system in order to resolve a problem that has brought the process to a standstill.
Management by Exception – The ActionWorks Process Dashboard is a vital decision management tool that allows you to manage by exception. Organization leaders can’t check every work item every day, but with ActionWorks® they can know immediately, for example, when the organization is going to fail to meet a promise to a major customer or when one of your suppliers is about to fail on a key deliverable.
Imagine the ability to capture, on a single screen, the real-time changes to your sales forecast or to know when a project for a key customer is in jeopardy. Imagine the visibility to cut through the clutter and know exactly when you need to take action.
ActionWorks provides this visibility into your business by displaying metrics and notifications from any combination of ActionWorks processes, existing data systems, or enterprise applications in an easy to understand, text, or graphical format.
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