Autotask Pro is the all-in-one web-based Professional Services Automation (PSA) software designed to help MSPs and IT Service providers to run their businesses better, more efficiently, and more profitability.
Thats a bold promise, but it delivers by getting your entire team all working off of literally the same customer and business information, all in real time.
Autotask is built with multiple integrated modules - including service desk, project management, CRM, Contract Administration, time tracking, billing, reporting and business analytics -- that all run off the same database, and are accessible from a single screen. The base package of the software also include Expense Management, Quote Management, and real-time integration with Microsoft Outlook for e-mails, MSWord for mail merges, and MS Excel for easy importing and exporting of your data the way you want it.
You also get a powerful integration platform, AutotaskExtend, which includes APIs, Web Services, tools, and utilities that allow you to create your own extensions to access Autotask data from outside the application, and to run other applications and access other solutions from within Autotask.
Options include our Client Access Portal, which you brand as your own; Autotask LiveMobile, ideal for field service techs; and specialized connectors to various accounting packages.
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